StarBand satellite Internet systems offer several features with
equipment and service that make them an excellent satellite Internet service
provider:
Experience - StarBand has been in the satellite Internet business for
a long time.
Free E-mail accounts - StarBand offers customers 5 - 10 free web
based or pop3 e-mail accounts depending upon the service plan.
Warranty - StarBand guarantees equipment for 1 year from the date of
installation or for the duration of any payment plan contract.
Fast Turn-around - Some systems take a week to 10 days from order to
installation. StarBand systems arrive within 4 - 5 business days of your
order and can usually be installed and activated by the 6th or 7th business day.
Satellite Television Capabilities - Your StarBand dish can be equipped
with optional kits that allow the dish to receive satellite television
programming.
Our Concerns:
Fair Access Policy (FAP): Agreement Required that may restrict upload
/ download rates and amounts
Service Contract: Commitment to service required for all accounts
Bandwidth / Latency / Ratio: The standard system and service
will not properly support VPN, VOIP, Remote-Desktop applications, etc.
Backup Plan / Downtime: StarBand
was caught with their pants down when one of their satellites failed.
Many customers were left hanging without service for several months while
installers worked to re-point dishes. This may never happen again,
but it's a concern worth mentioning.
