Montana Satellite Services

RV DataSat 1200 - Support

Product Support:  RV DataSat 1200 Mobile Satellite Internet Systems

This page contains information, links, downloads, and support for the RV DataSat 1200 Mobile Satellite Internet Systems powered by iDirect!  Here you will find manuals, user guides and troubleshooting tips as well as any FAQ’s or Blogs related to the RV DataSat 1200 Mobile Satellite Internet Systems distributed by Montana Satellite Supply!

The RV DataSat 1200 was introduced in June of 2017!  This system features a 1.2m antenna which is the default size used by most iDirect service providers for service in North America!
The 1.2m antenna provides service in a larger footprint than the smaller .84m RV DataSat systems that we offer!  This is a fully automatic mobile/portable satellite internet system that normally deploys and locks onto an internet satellite within 5 – 7 minutes, providing you internet access from almost anywhere where you have a clear southern view of the skies!

Misc. Links:

Support Contacts:

.

Product User Manuals:

 

FAQ:

Q: Can the RV DataSat 840 system be self-installed?
A: Yes!  Although you will want to be extremely careful about how you mount the system on your RV, the actual installation and setup is very easy!

Q: How much space is required for installation?
A:  The RV DataSat 1200 systems require an open space of approx. 50″ x 70″ for installation and 52″ clearance radius for proper rotation!  (see images below)

Q: Can the system be used as a portable system and not installed on an RV?
A: Yes, however, you will need to mount the system to a pallet or to something wider than the base plate to prevent it from moving around or tipping over in high winds!

Q: Are there any contracts or commitments required for service?
A: The standard service plans offered with this system are monthly service plans that can be purchased on a month-to-month or contract basis!   Contact us for current pricing!
The RV DataSat 1200 (Enterprise Version) can be used with other iDirect service providers, plans and satellites as well however some terms and conditions may apply!

Q:  Where can the RV DataSat Systems be used?  (Coverage areas)
A:  The RV DataSat 1200 features a 1.2m antenna!  Our most popular iDirect service plans for this system are offered on the G3C Satellite @ 95 West, however, this system will work with almost any iDirect service provider and satellite that has a footprint in the region that you wish you use it.  Please contact us so that we can help you find the best iDirect service provider, service plan and satellite for use with the RV DataSat 1200 system!

Q: Can this system be used with other iDirect Service Providers and service plans?
A:  Yes, however some additional fees, terms, and conditions may apply!  Here are some of the more popular iDirect monthly service plans that we commonly offer with this system!

Q: What is the WiFi password for the included wireless router?
A:  The default password for the wireless router is set to be the last 8 characters in the MAC address of the router!

Q: How do I purchase the service/bandwidth?
A:  We recommend that you contact us to go over the various iDirect service providers, service plans and options prior to ordering the RV DataSat, which will allow us to ship the system to you pre-configured and ready to go at the touch of a button!

Q: Will this system and service support VoIP (Phone Service / Communications)?
A:  Yes… depending on the monthly service plan you choose, you can simply use Skype or some other VoIP services, however, for the best service and reliability, we recommend that you sign up for a VoIP plan with the service provider that you select for bandwidth!  Many of our customers just use the “wireless calling features” of their iPhones as well via the included wireless router!

UA-46731028-3