WildBlue satellite Internet systems offer several features with
equipment and service that make them an excellent satellite Internet service
provider:
Customer Satisfaction - WildBlue promotes their 94% customer
satisfaction ratio.
Free E-mail accounts - WildBlue offers customers 5 - 10 free web
based or pop3 e-mail accounts depending upon the service plan.
Warranty - WildBlue guarantees equipment for 1 year from the date of
installation.
Fast Turn-around - Some systems take a week to 10 days from order to
installation. WildBlue systems arrive within 3 - 4 business days of your
order and can usually be installed and activated by the 5th or 6th business day.
Our Concerns:
Fair Access Policy (FAP): Agreement Required that may restrict upload
/ download rates and amounts
Service Contract: 18 month commitment to service required for all accounts
Bandwidth / Latency / Ratio: The standard system and service
will not properly support VPN, VOIP, Remote-Desktop applications, etc.
